Phone and internet services restored in Old Buckenham after exchange box accident

Phone services have been returned to Old Buckenham following a near two-week absence after a vehicle hit an exchange box in the village earlier this month.

About 150 homes were affected after the accident on the evening of March 3, with a spokesperson for BT saying there had been a “great deal” of work for engineers to do.

Our priority is to restore services to those affected, and we did all we could to get this completed as quickly as possible

The “vast majority” of services were restored on Tuesday, with the final ten faults being cleared the following day.

The spokesperson added: “We have explored, but has not been possible to get a temporary solution.

“It is regrettable when Openreach suffers any accidental damage to its network.

“Our priority is to restore services to those affected, and we did all we could to get this completed as quickly as possible.”