The care home working to make people in Diss ‘feel good about care’
Greensleeves Care is a charitable care home group with a proud legacy stretching back to the post-WWII era, when the Women’s Voluntary Service founded homes to offer older people dignity, safety and community. That spirit of care still guides the charity today – including De Lucy House Care Home in Diss.
De Lucy House is the number one not-for-profit care home in Diss, based on independent reviews by residents and families. It is a modern and spacious care home where residents enjoy 24/7 award-winning residential, dementia, and short-term respite care.
Nestled on the fringe of the market town, De Lucy House is rated Good by the care regulator, CQC. The home and gardens are thoughtfully designed to meet modern standards of care and provide a pleasant environment to live.
A not-for-profit approach to care in Diss
Unlike many care providers, Greensleeves Care has no shareholders. Every penny is reinvested back into its homes – improving facilities, training staff, and fostering warm, inclusive communities.
Longstanding Leadership
At the heart of De Lucy House’s success is Home Manager Lauren Tubby, who has been with the home since its very beginning. Bringing almost a decade of commitment, care, and leadership, Lauren’s deep understanding of both professional and personal caregiving has shaped a compassionate, resident-first culture.
“I don’t see coming to this home as work. It’s home from home,” says Lauren. “My husband’s Nan moved to De Lucy a few years ago, so I understand the experience of admitting somebody to a care home. It is a life-changing experience, and at De Lucy we work really hard to make it a positive one.”
Award-Winning Services
This commitment to excellence hasn’t gone unnoticed. In 2025, De Lucy House took home top honours at the prestigious Greensleeves Care Awards, winning Home of the Year, and the award for Sustainability and Innovation. The home has also previously earned recognition as one of the top care homes in the East of England by carehome.co.uk, the premier platform for care home reviews.
A home for life at De Lucy House
Greensleeves Care’s promise is simple: to help people feel good about care – whether they’re moving in, visiting a loved one, or starting their career in one of the homes in the Greensleeves family.
Along with its charitable approach, the organisation delivers on this promise through its unique Home for Life funding assurance whereby if a resident outlives their funds while in care, they’ll never be asked to leave. This commitment reflects the charity’s belief that good care should never come with fear or uncertainty.
Exploring care in Diss this Summer
Data from Greensleeves Care shows that one in four adults make care decisions in crisis mode. This is why the group is encouraging people to learn about care before it becomes a necessity through its Get Care Wise campaign. As part of this, De Lucy House is welcoming visitors for events, short stays, or simply a chat about options. Special summer offers are also available at De Lucy House to make exploring care more accessible this season, including £500 off or three weeks for the price of two on respite stays, and £1500 off for new permanent residents. It’s a gentle invitation to experience care in a supportive, no-pressure environment.
To learn more about De Lucy House and arrange your no-obligation visit, click here.
