Princess Royal opens Citizens Advice Mid Suffolk’s revamped offices
Princess Anne has officially opened the revamped and expanded Citizens Advice Mid Suffolk offices in Stowmarket.
The Princess Royal, who is patron of National Citizens Advice, met volunteers, trustees and staff during her visit on Thursday.
Since 1981 Citizens Advice Mid Suffolk has been based in Milton House, in Milton Road, which it shares with landlord Stowmarket Town Council and the town’s Registration Service.
It was given the go-ahead to expand after another tenant left the building.
Manager Carol Eagles said: “We now have more than double the space we had before including four ground floor interview rooms, an accessible entrance and an improved working environment for our staff and volunteers.”
She thanked their funders and the town council.
During her visit, Princess Anne praised the new facilities and said she was encouraged to see such investment.
As well as speaking to volunteers, she heard from clients who have received employment and welfare benefits advice.
Peter Emberson, chairman of the trustee board, said he was ‘very pleased’ with the visit and impressed with how much Princess Anne knew about the service as well as the time she dedicated to speak to every person at the office.
The organisation relies on its 45 volunteers to deliver free, confidential and impartial advice on a range of issues.
Last year it helped resolve more than 7,000 issues for residents in Mid Suffolk.