Mills Meadow Care Home in Framlingham among top scorers in UK performance poll
A Suffolk care home is celebrating after scoring among the highest ratings in the UK for its performance.
Mills Meadow Care Home, in Fore Street, Framlingham, operated by Care UK, scored a performance rating of 966 out of 1,000.
It was an improvement on last year’s survey of 850, was just shy of the top score of 995, and was above the average rating of 871.
Elsewhere, Paddock House in Eye scored 947, also improving on the 2013 survey, which they were rated 838.
More than 21,000 residents from 1,034 care homes nationwide responded to the survey, commissioned by Your Care Rating.
Susan Hill at Mills Meadow said: “It’s great that our residents value the care they receive at Mills Meadow.
“Most of our scores across the four themes are really positive, which shows that life for our residents is happy and fulfilling.
“While we’re really pleased with our scores, we obviously want to get even better and the survey helps us do that by giving us direct resident feedback.
“Families can also see at a glance which care homes are committed to raising standards and being transparent as they take part in the survey.
“Every care home resident should be able to speak up about their care and this is what the Your Care Rating survey does – it gives them a voice.”
Douglas Quinn, chairman of Your Care Rating, added: “We need to listen much more to the people who actually live in care homes.
“They are best placed to judge if the care they receive is good or bad.”
To view the results, visit www.yourcarerating.co.uk