Staff at West Suffolk Hospital in Bury St Edmunds praised for cancer care
Staff at West Suffolk Hospital have been praised in a survey on cancer care.
West Suffolk NHS Foundation Trust’s received a score of nine out of 10 in the 2023 National Cancer Patient Experience Survey.
The exercise sought feedback from patients, with 314 people responding out of a total of 516 – a response rate of 61 per cent.
Of the 50 questions asked, 10 scored above the expected range for WSFT, including 95 per cent agreeing that the ‘patient was always treated with respect and dignity in hospital’, compared to the national score of 87 per cent.
Dr Ewen Cameron, chief executive at WSFT, said: “It is incredibly important that we provide not just high-quality healthcare, but deliver this in a way that makes treatment as bearable as possible.
“These results show that we don’t just focus on the outcomes but consider the full patient experience as well. I would like to pass on my congratulations to all of the team.”