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Google Street View images show town in chaos

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Google Street View images, dated 2017
Google Street View images, dated 2017

Traders in Diss are appealing to Google to revisit the town to shoot new Google Maps images.

Traders have made their appeal after the Diss Express discovered images of the Heritage Triangle on Street View are more than a year out of date - and shot at the height of construction work for the landmark £3.4 million revamp.

Users of the service looking up the town are greeted with images of rows of bollards, diversion signs, workmen, construction equipment, traffic queues - and the Corn Hall centre piece covered in scaffolding.

“I’m shocked. It’s just awful. I think we should complain,” said Natalie Jones, of Harriet’s Home and Garden, on Market Hill.

“Google definitely needs to come back and show how beautiful our town is as this will put off visitors and customers if they think this is what Diss looks like.”

The photos were taken in 2016 and 2017 during the height of the construction work, which disrupted the town for three months.

The area was revamped following a £3.4 million project, with grants from the Heritage Lottery Fund, Diss Town Council, South Norfolk Council and Norfolk County Council. It was completed in August 2017 and has since won and been nominated for several regional and national awards.

Google Street View images, dated 2017
Google Street View images, dated 2017

Kirsty Howard, who runs the Gluten Free Food Store in Cobbs Yard, said: “It just very sad that after all the effort that went into creating the Triangle. Those images would put off anybody thinking of visiting. Please come back soon, Google.

Peter Hyde, chairman of the Heritage Triangle Trust and traders group, said: “It’s very disappointing and we are very keen for the images to be brought up to date as soon as possible. It’s bad for the whole town, not just the Triangle.”

Google Street View images, dated 2016
Google Street View images, dated 2016

Paul Leeves, who opened No11 pub and restaurant in St Nicholas Street in May, said: “Looking like that, it looks like somewhere to avoid.

Mike Bootman, chairman of the Diss and District Neighbourhood Plan steering group, said: “I would imagine that Google has policies regarding images captured.

“Ideally, some internal moderation by Google should have identified this set as not fit for uploading to Street View and scheduled a re-imaging at some point in the near future, once works were completed.

“Clearly ,the driver of the car just kept on recording regardless – no discretion permitted.”

Meanwhile, Angela Sykes, programme manager at the Corn Hall, has made her feelings known to the company. “I have posted a review on Google Maps page saying we need another visit from Street View.

“I’ve also sent feedback through to Google direct.”

Brian Bale, chairman of Diss Business Forum, said: “These situations must occur from time to time.

“I would hope Google would have procedures in place to allow for this to be updated as soon as possible.”

Google has yet to comment.

Street View, dated 2017
Street View, dated 2017

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