“Fantastic news” as Newton Flotman care home rated ‘Good’
A Newton Flotman care home is celebrating after being found to be ‘Good’ following an unannounced inspection.
The Olive House Residential Care Home was deemed to be ‘Good’ in areas including safety, caring, leadership and responsiveness, following the visit from the Care Quality Commision (CQC).
We pride ourselves on the care and attention we give to our residents to ensure their needs are being met
The home, based in Olive Avenue, provides care and accommodation for 43 older people, some of whom are living with dementia.
It follows a £250,000 investment programme at the facility, which saw the addition of two new ensuite bedrooms within the single-storey purpose built care home.
Lesley Eastoll, manager at Olive House residential care home said: “To receive the overall score of ‘Good’ from the CQC is fantastic news.
“We pride ourselves on the care and attention we give to our residents to ensure their needs are being met.
“Not only that, we have just recently completed a brand new refurbishment programme, which has added extra rooms to the home and given us a fantastic boost, providing a comfortable and modern environment for our residents and staff to live and work in.”
The inspection report read: “Staff were kind and they had meaningful interactions with people. Feedback from people and their relatives about the care they received was complimentary.
“Staff respected people’s privacy and dignity.”
For more information on the care home, visit www.carehome.co.uk
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