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Call goes out for Diss high street to increase accessibility access




A town council is urging business owners to make their shop entrances more ‘disability friendly’, after a resident expressed their frustration at the lack of accessibility along the high street.

On Saturday, Diss Town Council issued a letter to premises along Mere Street, asking them to look at any measures they may be able to introduce to make it easier for people with disabilities to access their shops.

In the letter, signed by councillor Sue Kiddie, the council said it had been approached by a resident, who had lost his ability to walk earlier this year.

Mere Street, Diss. Picture Mark Bullimore.
Mere Street, Diss. Picture Mark Bullimore.

“He quickly realised the limitations this causes and has appealed for better understanding, and for shops to look at their disability access.

“There are some shops, which, for obvious reasons, are difficult to access due to steps.

“It is accepted that this could be difficult to change but would you please consider having doorbells at wheelchair heights so users can attract your attention?

“Notices on windows have also proved effective. A small portable ramp could make all the difference.”

The resident, who operates a mobility scooter, also offered some of his own advice to businesses.

“The people I come across are very supportive but they are limited in what they can do,” he said.

“I can get into supermarkets reasonably well, but it’s not as easy to get into some shops.

“Some businesses have installed a CCTV camera to see when someone is outside, but it can be just as simple as having a sticker on the door giving you a number to contact the staff on when you’re outside.”



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