Meeting called over suspension of Diss, Thetford and District Citizens Advice Bureau manager

Diss, Norfolk. Citizens Advice Bureau in Diss ENGANL00120120926114947
Diss, Norfolk. Citizens Advice Bureau in Diss ENGANL00120120926114947

A meeting has been called by concerned members of the Diss, Thetford and District Citizens Advice Bureau over the suspension of its manager.

The Diss Express understands that Cynthia Schears, who has been in the post for about seven years, was suspended for reasons unknown on May 1 this year by the charity’s board of trustees.

Five of the charity’s members called for a general meeting on the matter, which will take place on Monday at the Park Hotel in Diss.

They are seeking that the trustees “explain and justify their actions in suspending the manager of the bureau”.

The charity has recently had some success stories under Ms Schears’ leadership, including the securing of the £300,000 Pensionwise contract in January this year, a service which provides advice to people who have access to their pension pot under new government rules.

The members who called for the meeting are concerned that the charity has not been transparent enough and have called for employment conciliation service ACAS to be used.

In a letter to members, Jane Guy, the chairman of trustees said that, after taking legal advice, the trustees must deal with the matter in confidence.

The Diss Express contacted the headquarters of Citizens Advice about the situation, but they also stated that relationships between employers and employees are confidential, and so could offer no comment.