Suffolk Police and Crime Commissioner Tim Passmore has labelled the chaos caused by a 13-hour road closure as “unacceptable” and has called for an urgent review.
A lorry carrying washing up liquid and tuna cans crashed into an electricity pole on the A140 at Little Stonham last Wednesday, knocking out power to almost 400 homes.
The road was closed from 4pm to 5am the next morning while recovery took place.
But diversions through Mickfield caused chaos, with grass verges being damaged, while recovery of the vehicle took longer than expected, with Mr Passmore being told the lorry was unloaded by hand.
“I think we have to have a more pragmatic approach to keep the inconvenience to a minimum,” he said. “I want to get the facts and then we can assess it, and then we can take it up from there. It is unacceptable.”
A spokesperson for Suffolk Police told the Diss Express: “The scene was a particularly difficult one for emergency services to deal with.
“Not only was the lorry on its side and the driver trapped but there were also live cables that had been damaged and were resting on the vehicle.
“Suffolk Police’s priority when dealing with incidents of this nature is always the protection of life. Once the collision had been dealt with, police resumed and Highways and the recovery services took over.”
A Suffolk County Council spokesperson explained: “Whilst we weren’t directly involved in it, we understand the lorry recovery proved particularly difficult because of its position on the muddy field.
“We have also received reports of some motorists driving counter to the diversion routes - which caused congestion on the small rural roads involved.”