Fenners Care Home in Fersfield told it must improve after CQC inspection

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A care facility in Fersfield that assists adults with learning disabilities has been told to improve certain key areas of its service following an inspection by an independent regulator.

The Care Quality Commission (CQC), which monitors all health and social care services in England, gave the Fenners Care Home, located at Fenners Farmhouse, an overall ‘Requires Improvement’ rating in a report published earlier this month, stating the service “was not consistently well-led” and citing issues with the facility’s risk assessment and management of medication - although it reserved praise for the care staff.

A spokesperson representing the Fersfield Road-based facility said: As a family-led business of 26 years, we have hit the ground running and have already started implementing the improvements required, with the support of our 18-strong staff team –and we are in the process of reporting back to the CQC.”

The CQC report, which was drawn up as a result of an inspection on July 22, rated the home as ‘Good’ in several areas, describing the staff as “caring”, “effective” and “responsive”.

However, it explained the facility needed to address three issues, in accordance with the Health and Social Care Act (Regulated Activities) Regulations 2014, and while the CQC is not seeking enforcement action at this stage, it said it would follow up to ensure proper measures are taken to deal with these shortcomings.

Fenners Care Home provides day care on and off site, and offers classes to develop and maintain life skills, including literacy, numeracy, cookery, art and craft and music.

For additional information about the facility, visit www.fennerscarehome.co.uk