Eye Police Station is one of 15 around the county which is no longer open to the public following a review.
The front counter at the police station, based in Castleton Way, closed on Monday. Countywide only three will remain — Bury St Edmunds, Ipswich and Lowestoft — which Suffolk police say is due to the demand they face.
Whilst this is a challenging time for us, it is also an opportunity to make sure we are making the best of our resources, and crucially, identifying the demand we face and responding in the most appropriate waySuffolk Police and Crime Commissioner
The changes are part of the Local Policing Review, which was announced in December last year.
Other changes include the number of Safer Neighbourhood Teams reducing from 29 to 18 — Eye’s will remain — while 59 PCSO posts will be lost, as well as 23 officer positions and 13 staff roles.
Eye Town Mayor Maria Ford said to her understanding, the public counter was “under used” and would not greatly impact how people contacted the police.
Chief Constable Gareth Wilson said: “2016 is a hugely significant year for the Constabulary, and will see us transform the way we police the county.
“An extraordinary amount of work has gone into understanding how our communities need us today, so that we can provide policing that is right for Suffolk.
“The driving force of the review has been the need to modernise and transform and this must continue. I want the Constabulary to be accessible, responsive and effective and I am confident that our new model will achieve this for our communities.”
And Suffolk Police and Crime Commissioner Tim Passmore added: “A huge amount of time and energy has gone into this review, lots of difficult choices needed to be made and I am pleased that we are now in a position to put the plans into action and future-proof our Constabulary for the years ahead.
“The pattern of crime is changing, so policing must change too.
“I am certainly confident that we can do this. I have worked closely with the Chief Constable to identify the savings required and introduce the transformational changes to local policing in Suffolk.
“Whilst this is a challenging time for us, it is also an opportunity to make sure we are making the best of our resources, and crucially, identifying the demand we face and responding in the most appropriate way. We have had to make many choices but I can assure you these were not made lightly – and have all been made in the best interests of the people of Suffolk.
“Suffolk Constabulary is a fantastic organisation with a real can-do attitude. I am confident that our plans, made in consultation with the people of Suffolk, will make our county a safer place to live, work, travel and invest.”