Diss charity shop manager appeals for more volunteers in wake of extra opening hours

Ben Carroll, manager at Oxfam in Diss, took over from Sue Morgan in January

Ben Carroll, manager at Oxfam in Diss, took over from Sue Morgan in January

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The manager of the Oxfam charity store in Diss is appealing to the public for more volunteers in the wake of Sunday openings.

Ben Carroll, who took over as manager of the store in January, said they currently had 53 volunteers on the books for the charity shop, based in Market Hill.

We receive incredibly generous donations, but if we are short staffed we don’t have the time or expertise to get the most money we can from them, and to make the most of that person’s generosity

But he conceded with some volunteers returning to university and school in September, and with the new Sunday opening times, from 11am-3pm, they need an additional 12 people to help keep the store running.

“That sounds like a lot of volunteers to have,” said Mr Carroll. “But because the shop is quite big, and we do quite well, we need a lot more volunteers, especially now that we are opening on Sundays in the run-up to Christmas.

“So we need a whole new team just for that.

“A huge part of what we do here is we really want to make the most out of what people donate to us.

“We receive incredibly generous donations, but if we are short staffed we don’t have the time or expertise to get the most money we can from them, and to make the most of that person’s generosity.”

Mr Carroll added volunteering was a good addition to CV’s for those people looking for work, while also being involved in a charity looking to end poverty and social injustice. Volunteers play a key role in decision making at the store.

To get involved, visit the store on Market Hill, call 01379 644871 or email bencarroll1@oxfam.org.uk